Welcome to www.zendividerlunch.com! We are committed to providing you with a smooth shopping experience and ensuring that your bamboo lunch box arrives in a timely and safe manner. Below is our shipping policy and related information.
- Shipping Areas
We currently ship within Switzerland. If you are located in another country or region, please contact us to see if we can meet your needs. - Shipping Companies
We work with several reliable shipping companies to ensure that your order can be delivered quickly and safely, including:
Swiss Post
DHL
UPS
Depending on your location and the weight of your package, you will be offered different shipping options during checkout. - Shipping Costs
Shipping costs are automatically calculated based on your shipping address and selected shipping method. - Processing Time
Once the order is confirmed and paid, we will process your order within 3 business days.
Once the order is shipped, you will receive a confirmation email with tracking information. - Estimated Delivery Time
Within Switzerland: Standard shipping time is usually 5 business days.
Please note that special circumstances or holidays may affect shipping time. - Order Tracking
Whenever your order is shipped, we will send the tracking number via email, and you can use this information to track the status of your package on the corresponding shipping company’s website. - Failed to deliver
If your package does not arrive within the estimated delivery time, please be sure to check your tracking information and contact the shipping company. If you have any questions, please contact us in time and we will help you solve them. - Return and Exchange Shipping
If you need to return or exchange the product, the customer is responsible for the return shipping cost. Please make sure to use a reliable mailing method when sending the product back to ensure that the product is safely delivered to our warehouse.
Thank you for choosing www.zendividerlunch.com, we hope you are satisfied with our products and look forward to seeing you again!
